Privacy Policy
Last updated: December 21, 2024
1. Introduction
Elmeg ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
Information You Provide
- Account Information: Email address, username, and password when you register
- Profile Information: Display name, bio, and avatar (optional)
- User Content: Reviews, comments, ratings, and other contributions you make
- Communications: Messages you send to us for support
Information Collected Automatically
- Log Data: IP address, browser type, pages visited, and access times
- Device Information: Device type, operating system, and unique device identifiers
- Cookies: Session cookies for authentication and preferences
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service
- Create and manage your account
- Process your ratings, reviews, and other contributions
- Send transactional emails (account verification, password resets, security alerts)
- Respond to your inquiries and support requests
- Detect and prevent fraud, abuse, and security issues
- Analyze usage patterns to improve user experience
- Comply with legal obligations
4. Information Sharing
We do not sell your personal data. We may share your information only in the following circumstances:
- Public Content: Reviews, comments, and ratings are visible to other users
- Service Providers: Third-party vendors who assist in operating the Service (e.g., email delivery, hosting)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement industry-standard security measures to protect your personal data, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure password hashing
- Regular security audits and updates
- Access controls and authentication
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. We may retain certain information as required by law or for legitimate business purposes (e.g., resolving disputes, enforcing agreements). If you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing of your data
- Withdrawal: Withdraw consent where processing is based on consent
To exercise these rights, contact us at privacy@elmeg.xyz.
8. Cookies
We use the following types of cookies:
- Essential Cookies: Required for authentication and security
- Preference Cookies: Remember your settings (e.g., theme preference)
We do not use advertising or tracking cookies. You can control cookies through your browser settings, though disabling essential cookies may affect Service functionality.
9. Children's Privacy
The Service is not intended for children under 13. We do not knowingly collect personal data from children under 13. If you believe we have collected such data, please contact us immediately, and we will take steps to delete it.
10. International Data Transfers
Your data may be processed in countries other than your own. We take appropriate safeguards to ensure your data receives adequate protection in accordance with this Privacy Policy and applicable law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Your continued use after such changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Email: privacy@elmeg.xyz
General Support: support@elmeg.xyz